Q1.If I do not use the free update option this year, will it be possible to get two free updates next year?
close As a Club Member, you are entitled to get 1 free update of 1 chart within the period of 365 days. If you do not use this advantage, you will lose it which means you will not be able to take it next year (even if you renew your Membership).
Q2.Does the free update concern only charts on cartridges?
closeThe free update concerns both C-Map charts on cartridges and on PC
Q3.How do I proceed to get the free update?
close When you have subscribed to the Club, please request the free update by writing to
club@c-map.it. If you have a cartridge, you will be asked to send it to our headquarters in Italy. You will receive a special RAN code - Return Authorization Number - which needs to be indicated on the parcel. You will need to cover the costs of shipment to Italy, but the updated cartridge will be sent back to you free of charge. If you, however, have a C-Map chart on PC, you will be asked to send us a chart licence request for the most current version of your chart generated from the most current NT+/MAX PC Selector. The free license updating your C-Map PC chart will be sent back to you right away.
Q4.If I sign up to Club Jeppesen Marine, do I need to take the free update right away?
closeThe Club Membership is valid for 365 days. Therefore, the free update and other benefits can be used at any time during the 365 days of Membership. Please, bear in mind that Jeppesen Marine issues 2-3 updates per year.
Q5.I would like to become a Premium Member. How do I do that?
closeTo become a Premium Member of Club Jeppesen Marine, you can email us at
club@c-map.it or download the registration form here and fax it or e-mail it to the supplied details.
Q6.Will the Club Membership entitle me to get a free update each year?
close The Club Membership will entitle you to get a free update each year, provided that you renew your subscription every 365 days.
Q7.Do I need to take my card to a local dealer to get the free update?
closeThe free update offered for Club Jeppesen Marine Members is to be obtained only through our headquarters in Italy. Please contact us at
club@c-map.it for more information.
Q8.Can I download the free update on the Internet?
closeThe free update for a C-Map PC chart offered for Club Jeppesen Marine Members cannot be downloaded from the Internet. You will need a current version of the NT+/MAX PC Selector program. Please contact us at
club@c-map.it to arrange its free of charge posting to you.
Q9.Is the free update of a PC licence valid for a dongle?
closeYes, of course. If you use a dongle, all you need to do is to generate a new chart license request for the most current version of your chart (using a current NT+/MAX PC Selector) with the dongle plugged in. The licence updating your chart will be bound to the dongle. Moreover, if you do not use a dongle but would like to, you will be able to purchase a C-Map dongle with a special discount as a Premium Club Member.
Q10.What do I fill in on the subscription form in the question about a dealer?
closeIf you bought a C-Map chart from an authorized Jeppesen Marine dealer, you may, if you wish to do so, indicate your dealer's name on the subscription form.
Q11.How quickly can my Membership be activated?
closeThe activation of your Membership will be dealt with right away after having received your filled-in registration form. A Customer Care Representative may contact you by telephone in order to confirm all of your personal data.
Q12.Can I update my chart for free?
closeBeing a Premium Member of Club Jeppesen Marine, you are entitled to get 1 free update of 1 chart within the 365 days of the subscription. You may update for free any of your C-Map charts - either on a cartridge or PC. For other updates and upgrades you will be given a special discount.
Q13.Where can the free update be done?
closeThe free update offered for Club Jeppesen Marine Members can be done through our headquarters in Italy. Please contact us at
club@c-map.it for more information.
Q14.If I subscribe to the Club, does the free update concern my old cartridge or do I need to buy a new one?
closeThe free update offered for Club Jeppesen Marine Members concerns any C-Map chart that you have - whether it is an old cartridge or chart used on PC, or a recently purchased chart.
Q15.Are the NT+ and MAX PC charts also to be upgraded for free with Club Jeppesen Marine?
closeClub Jeppesen Marine offers 1 free update for 1 C-Map chart either on a cartridge or to use on PC. Upgrades are not offered for free. For upgrades you get a special discount.
FAQs will be updated. Users are strongly encouraged to provide feedback